CAREER CENTER FEATURED POSITION

Client Services Manager
for Personal and Companion Care agency serving Montgomery County and the District of Columbia

Manage client intake and care plans, coordinate caregiver schedules, and ensure all clients’ needs are fulfilled.

Responsibilities (including, but not limited to):

Enter client information into software program. Using the Client Assessment Form, create a care plan for each client.
Select, schedule, and coordinate caregivers based on assessment information and care plan information for new and existing clients.
Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call outs” arise. Company schedule must be complete for the next business day/weekend before leaving for the day.
Accept on-call duty averaging two weeks per month and as directed by the President.
Contact clients on a periodic basis to receive feedback to ensure the service is meeting the goals outlined in the care plan.
Respond promptly to any client complaints, document complaints, and review complaints with the President/Director of Operations.
Assist in the recruitment process; including monitoring staffing needs, interviewing applicants and hiring applicants.

Qualifications

Minimum of one year in a staffing /recruiting position.
Professional experience in the field of customer service.
Familiar with a variety of the field's concepts, practices, and procedures.
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently.

CLICK HERE TO APPLY or e-mail resume and cover letter to inquiry-health@usa.net or fax to 703-549-3178

CAREER CENTER FEATURED POSITIONS
*STAND OUT FROM THE CROWD OF HOME CARE MARKETERS* Full service Northern Virginia home care company seeks a skilled and confident sales professional needed to build its Private Pay census. If you have experience delivering referrals, this is your chance to get the recognition you deserve. Develop and manage long term relationships within the health care and senior services sectors while driving your own success. Priority consideration given to candidates with home care experience and existing professional relationships within the senior services of healthcare fields. Turn your skills into the rewards of helping people and get: • TOP SALARY and aggressive incentive plan • the instant credibility of representing a company that is certified by: ○ ACHC ○ Medicare ○ Medicaid/Virginia DMAS ○ Virginia Medicaid Waiver Program • your choice of company car or mileage allowance • industry leading advanced clinical care programs • ongoing training and support • benefits package including health coverage • the security of a two-year employment contract • innovative models of both marketing and care. Apply here or e-mail resume and cover letter to inquiry-health@usa.net or fax to 703-549-3178. Consideration limited to candidates with home care or retirement living experience and existing professional relationships. CLICK HERE TO APPLY or e-mail resume and cover letter to inquiry-health@usa.net or fax to 703-549-3178
Community Relations Coordinator for Personal and Companion Care agency serving Montgomery County and the District of Columbia Will be responsible for generating new client leads and closing service calls. This will be accomplished through maintaining and expanding relationships with the professional community who are in a position to refer potential clients to the company and through maintaining and developing new marketing methods. Responsibilities (including, but not limited to): Identify all local influence centers (hospitals, nursing homes, assisted living with rehabilitation or respite care, doctors’ offices and other health providers) to determine lead sources. Develop and manage new lead sources per marketing blueprint. Perform client assessment; coordinate with the office staff to ensure client starts in a timely manner. Personally visit and arrange meetings with persons responsible for or in a position to refer clients, this includes private, public and non-profit organizations. Arrange presentations of Senior Helpers services at staff meetings in hospitals, nursing homes, doctor’s offices and private companies. Attend trade shows, conferences, networking events representing Senior Helpers services. Network with others in the industry to develop additional lead sources. Assist in coordinating various marketing methods including, direct mail, print ads, networking, and develop new methods of marketing. CLICK HERE TO APPLY or e-mail resume and cover letter to inquiry-health@usa.net or fax to 703-549-3178
Client Services Manager for Personal and Companion Care agency serving Montgomery County and the District of Columbia Manage client intake and care plans, coordinate caregiver schedules, and ensure all clients’ needs are fulfilled. Responsibilities (including, but not limited to): Enter client information into software program. Using the Client Assessment Form, create a care plan for each client. Select, schedule, and coordinate caregivers based on assessment information and care plan information for new and existing clients. Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call outs” arise. Company schedule must be complete for the next business day/weekend before leaving for the day. Accept on-call duty averaging two weeks per month and as directed by the President. Contact clients on a periodic basis to receive feedback to ensure the service is meeting the goals outlined in the care plan. Respond promptly to any client complaints, document complaints, and review complaints with the President/Director of Operations. Assist in the recruitment process; including monitoring staffing needs, interviewing applicants and hiring applicants. Qualifications Minimum of one year in a staffing /recruiting position. Professional experience in the field of customer service. Familiar with a variety of the field's concepts, practices, and procedures. Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently. CLICK HERE TO APPLY or e-mail resume and cover letter to inquiry-health@usa.net or fax to 703-549-3178
ADMINISTRATOR, HOME HEALTH CARE SERVICES Experienced Home Health Administrator - Falls Church, VA Visionary Leader with Medicare expertise needed for fast growing Home Health Agency in Northern Virginia. This is an exciting opportunity for a leader with vision to take a quality committed company with an impressive track record to the top of the competitive Northern Virginia market and beyond. The Administrator should have marketing and sales, operational, financial, human resources, computer and strong communication skills. The successful candidate will be responsible for extraordinary customer service, implementation and adherence to government regulations and corporate policies & procedures. The Administrator will also prepare, manage, and analyze operating budget. Experienced applicants only, please: DO NOT APPLY UNLESS YOU ARE AN RN WITH HOME HEALTHCARE EXPERIENCE OR HAVE 5 YEARS EXPERIENCE AS A HOME HEALTHCARE ADMINISTRATOR. We welcome applicants with home care experience that are ready for career growth. RN preferred but not required of candidates who can show a solid understanding of Medicare, the home health market and operations. Our administrator is responsible for achieving business objectives through census growth and exceptional service, process flow, cultivating relationships and increasing market share. As an industry leader we provide a highly supportive work environment that encourages individual initiative, and provides competitive compensation and benefits including: • TOP SALARY and aggressive incentive plan • convenient location • the instant credibility of leading a company that is certified by: ○ ACHC ○ Medicare ○ Medicaid/Virginia DMAS ○ Virginia Medicaid Waiver Program • industry leading advanced clinical care programs • great team-focused work environment • benefits package including health coverage • innovative models of both marketing and care. CLICK HERE TO APPLY or e-mail resume and cover letter to inquiry-health@usa.net or fax to 703-549-3178
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To assure that senior serving professionals have the training, network and resources to allow them to serve as counselors to their clients, customers and prospects; committed to advising each on how their needs may best be served and able to direct them to the providers that can best meet those needs. *NETWORK LEARN * JOIN * GET CERTIFIED * SPONSOR * ABOUT NARC * CONTACT US** Box 81, Alexandria, VA 22313 703-566-JOIN Fax 703-549-3178 ©2011 National Association of Retirement Counselors by Alan Dubow

CAREER CENTER FEATURED POSITIONS

CAREER CENTER
FEATURED POSITIONS